Delivery

Christmas Delivery

 

Due to Royal Mail strikes over the course of December, we recommend to order as early as possible to get your parcel before Christmas. 

 

The strikes expected are the 1st, 9th, 11th, 14th, 15th, 23rd and 24th December. 

 

Last Dates for the UK are as below (however we do recommend to try and order sooner):

 

Order before 3pm on 16th December to receive Standard and Signed For Parcels by Christmas. 

 

Order before 3pm on 21st December to receive Next Day Parcels by Christmas. 

 

For all international parcels please view Royal Mail's guidelines: https://www.royalmail.com/christmas/last-posting-dates#lastpostingdates

 

 

DELIVERY

We aim to post all orders placed before 3pm on the same day you order. Orders placed after 3pm, will be sent the next working day.

For Saturdays, orders placed before 10:30am will be posted the same day. For orders placed after 10:30am Saturday and anytime Sunday parcels will be sent the following Monday. Orders placed after 10:30am on bank holiday weekends, will be posted on the following Tuesday.

*Please note there is NO Next Day service for orders placed on Fridays and Saturdays before 10:30am these parcels will be posted and delivered on Monday. Orders placed after 10:30am Saturday will be posted Monday for delivery on Tuesday.

United Kingdom, Channel Islands, Isle of Man & Northern Ireland

UK Delivery Delivery Details Cost
UK Royal Mail Standard Delivery

Royal Mail states that it should take 3-5 working days from date of postage for goods to be delivered.

This service is FREE when ordering from brands Robell, Frandsen and Normann, plus any additional items.

£3.99

FREE for Robell

UK Royal Mail Standard Delivery (Jewellery and Vouchers) 

Royal Mail states that it should take 3-5 working days from date of postage for goods to be delivered.  £1.50
UK Royal Mail
Signed For Delivery

Royal Mail states that it should take 3-5 working days from date of postage for goods to be delivered.

£4.20

UK Royal Mail
Next Day Delivery

Your order should be with you before 1pm the following day. Orders placed after 3pm Thursday and before 10:30am Saturday, will be with you before 1pm on Monday. Orders placed after 10:30am Saturday and all day Sunday will be dispatched Monday for Tuesday delivery.

£8.95

International Tax and Duty.

International customers are charged a zero rate of UK VAT.

Customers outside the UK will be required to pay local Taxes and Duties when the parcel arrives, these will vary dependant on your country. We recommend that you contact your local import office to gain details of these charges and any further information regarding delivery.

Please note if any parcels are refused at customs, the customer is liable for any additional costs for the return of the order which will be deducted from your refund amount upon receipt by ourselves.

 

Europe (EU Countries)

Europe Delivery Delivery Details Cost
Royal Mail International Delivery

Royal Mail states that it should take up to 5 working days from date of postage for goods to be delivered. 

 

Countries we ship to: Andorra, Austria, Belgium, Bulgaria, Canary Islands, Croatia, Cyprus, Denmark, Estonia, Finland, France, Georgia, Germany, Gibraltar, Greece, Greenland, Hungary, Rep of Ireland, Italy, Kosovo, Latvia, Lithuania, Luxembourg, Macedonia, Madeira, Malta, Monaco, Montenegro, Netherlands, Norway, Poland, Portugal, Romania, Slovakia,, Slovenia, Spain, Sweden,Switzerland, Turkey, Ukraine, Vatican City.

 

 

£9.99 Standard Delivery.        

£7.99 Robell Delivery

Rest of World - World Zone 1

World Zone 1 

Delivery Details Cost
Royal Mail International

Royal Mail states that it should take 5-7 working days from date of postage for goods to be delivered. 

Countries we ship to:  All countries not defined as Europe or World Zone 2 including North America (excluding USA), South America, Middle East, Far East and South East Asia.

£14.95 Standard Delivery
 

Rest of World - World Zone 2

Rest of World Zone 2

Delivery Details Cost
Royal Mail International

Royal Mail states that it should take 5-7 working days from date of postage for goods to be delivered. 

Countries we ship to:  Australia, Belau, British Indian Ocean, Christmas Island, Cocos Islands, Cook Island, Coral Sea Island, Fiji, French Polynesia, French South Antartic Territory, Keeling, New Zealand, Niue Island, Norfolk Island, Paupa New Guinea, Singapore, Solomon Islands, Tahiti, Tonga, Tuvalu, US Samoa.

£15.95 Standard Delivery
 

USA - World Zone 3

USA and Rest of World Delivery Delivery Details Cost

 

Royal Mail International Delivery

Royal Mail states that it should take 7-10 working days from date of postage for goods to be delivered. 

Countries we ship to:  USA

£19.99

Standard Delivery